Conducting Usability Tests

An interview with Steve Krug

Steve Krug


In this interview, Steve Krug explains how to conduct usability tests and why getting user feedback is a recipe for disaster. We also use the Dorm Room Tycoon website as a case study so that you can understand how his mind works.


"If you haven't done usability testing, your site is nowhere near as good as it can be. Keep the testing as simple as possible, so you actually do it. Just testing with three users will reveal new things."


Conducting Usability Tests
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Education: Boston College
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